Meet the Councils Executive Committee

Education

• Salt Lake Community College – Associates Degree
• Western CUNA Management School
• University of Utah - Currently studying

Professional Activities

• CUNA HRTD Membership Committee

Honors, Awards, and Major Accomplishments

• Elected CUNA School Class Officer

Education

• B.S. in Accounting - Missouri State University (Summa Cum Laude)
• Certified Public Accountant

Professional Activities

• Chairperson - United States Air Force Academy Athletic Corporation Audit Committee
• Chairperson - Challenger Learning Center of Colorado
• American Institute of Certified Public Accountants
• Colorado Society of Certified Public Accountants
• Vistage peer advisory and executive coaching

Honors, Awards and Major Accomplishments

• NCAA First Team Academic All-American - Soccer
• Filene Research Institute's i3 innovation program
• Father of Twins + 1, 15 months apart

Education

• Marquette University Law School, Juris Doctor, Law Review
• University of Wisconsin, Bachelor of Business Administrator

Professional Activities

• Chair of Cornerstone CUL's Regulatory Engagement Committee and Member of its Grassroots Committee
• Member of NAFCU's Legislative Committee
• Member of American Bar Association, State Bar of Texas and State Bar of Wisconsin

Honors, Awards and Major Accomplishments

• 2016 to 2018 - Member of CFPB's Credit Union Advisory Council. Chair of the Card, Payment & Deposit Markets Subcommittee
• 2017 - Testified before U.S. House Financial Services Committee's Financial Institutions and Consumer Credit Subcommittee re: Examining the BSA/AML Regulatory Compliance Regime
• 2010 - Testified at hearing before Federal Reserve Governor Elizabeth Duke re: HMDA
• 2009 to 2017 - Member of CUNA's Consumer Protection Subcommittee. Served as Vice Chair
• 2009 to 2012 - Chair of the American Bar Association Business Law Section Committee on Credit Unions
• 2005 to 2007 - Federal Reserve Board Consumer Advisory Council Member. Chair of Depository & Delivery Systems Committee

Education

• Juris Doctorate - North Carolina Central University
• Master of Trust and Investment Management - Campbell University
• BA - UNC Chapel Hill 

Professional Activities

• Members Trust Company - Board Member
• Carolinas Credit Union League  -  Governmental Affairs Committee
• American Bar Assn - Credit Union Committee
• NASCUS - Legislative and Regulatory Affairs Committee

Jackie Gilbert is a senior executive with deep expertise in Enterprise Risk Management, Fraud Risk Management, Business Resilience and Physical Security, Compliance, and Vendor Management. She is known for driving enterprise-wide risk strategies that enhance resilience, regulatory compliance, and operational integrity.

Education & Certifications

• Certified Credit Union Executive (CCUE)
• Certified Credit Union Risk Management Expert (CUERME)
• Certified Credit Union Compliance Expert (CUCE)
• Certified Credit Union Bank Secrecy Act (BSACT)
• Tampa College
• Saint Leo University

Professional Activities

• Chair, CRO ONEs Group
• Board Member, Hillsborough Education Foundation
• Tampa General Hospital Patient and Family Advisor
• Panelist and Speaker at industry conferences, sharing insights on risk, compliance, and resilience strategies

Education

• Castleton University, Bachelor of Science, Business Administration
• Southern New Hampshire University, Master of Business Administration
• Certified Public Accountant
• Castleton University, The Leadership Project

Professional Activities

• Rutland South Rotary, Director
• CUNA Finance Council, Conference Planning Committee
• Vermont Society of Certified Public Accountants, Member
• American Institute of Certified Public Accountants, Member
• Castleton University, Past Adjunct Accounting Professor

Education

• Master of Finance, Indiana University
• Master of Business Administration, Indiana University
• B.S.M., Finance, Tulane University
• Certified Public Accountant (CPA)
• Credit Union Enterprise Risk Management Expert (CUERME)

Professional Activities

• Member of CUNA Finance Council, AICPA, LCPA
• Finance Committee Member, United Way SELA
• Member, New Orleans Chapter, AFWA
• Treasurer, St. Angela Merici Cooperative

Education

• Western CUNA Management School Graduate
• Certified Senior Professional in Human Resources (SPHR)
• Certified Senior Professional in Human Resources (SHRM-SCP)

Professional Activities

• CUNA HR/OD Council Member
• CUNA HR/OD Conference Committee Co-Chair
• CUNA HR/OD Awards Committee
• Make-a-Wish Wish Granter
• Past Relay for Life Coordinator

Honors, Awards, and Major Accomplishments

• CA Community Leadership Association, Distinguished Leadership Award
• Leadership Lompoc Valley Leadership Award
• Youth Leadership Lompoc Valley Program, Co-Creator

Education

• MBA, Brigham Young University, Provo, Utah
• BS, History, Brigham Young University, Provo, Utah

Professional Activities

• CUNA HR/OD Council August 2020
• Stampin' Up Board Director
• BYU HR/OD Advisory Council Chair
• Courage Reins Board Member
• Utah HR Executive Roundtable Board Member

Honors, Awards, and Major Accomplishments

• Utah HR Disruptor of the Year Award - 2020
• Ascendant Leader Award, BYU HR/OD 2013

Education

• CUNA Management School | Graduate 2006
• University of Wisconsin, Madison
• Utica College of Syracuse University 1995
• Bachelor of Science May 1995

Professional Activities

• Transunion Credit Union Advisory Board
• Centennial Lending Board member
• Credit Union Direct Connect Master Committee member
• CUNA Lending Council – Conference Committee member
• CUNA Lending Council – Executive Committee member

Honors, Awards, and Major Accomplishments

• Fairview Girls High School Soccer Coach | 2010 5A State Champions

Education

• Bachelor of Applied Science in Management, Centralia College
• Pacific Coast Banking School
• Western CUNA Management School
• The Business Lending School
• CUNA Compliance Certification
• Cardwell 306 CEO Certification

Professional Activities

• Lending Council Committee Member
• Lending Council Conference Committee Chair

Honors, Awards, and Major Accomplishments

• Obtained Bachelor Degree in 2014 and graduated from Pacific Coast Banking School in 2018

Education

• Master of Science (MS) in Data Marketing Communications, West Virginia University
• Western CUNA Management School
• Bachelor of Arts (BA), Chapman University

Professional Activities

• Adjunct Instructor, Data Marketing Communications and Digital Marketing Communications M.S. programs, West Virginia University
• Government Relations Committee, Montana's Credit Unions
• Member Resources Committee, CUNA Marketing & Business Development Council
• Council Member, City of Los Alamitos (2016)

Honors, Awards and Major Accomplishments

• CUNA Diamond Awards Recipient
• Marketing Association of Credit Unions MAC Awards Recipient
• 2019 CUNA Diamond Best of Show Award
• 2022 & 2019 MACQUEE Best of Show Award
• Emmy Nominations, Northwest Chapter of The National Academy of Television Arts and Sciences 

Education

• Bachelor of Science (BS) - Marketing - Texas A&M University
• Entrepreneurial Leadership - Texas A&M University
• Master Business Administration - Strategic MBA Program - Concentrations: Economic Development & Entrepreneurship - University of Houston - Victoria

Professional Activities

• Bachelor of Science (BS) - Marketing - Texas A&M University
• Entrepreneurial Leadership - Texas A&M University
• Master Business Administration - Strategic MBA Program - Concentrations: Economic Development & Entrepreneurship - University of Houston - Victoria

Honors, Awards and Major Accomplishments

• 2023 Rising Star (CUNA), 2023 Diamond Award (CUNA), On The Rise (Honeybook), IABC Bravo Award - Heisman Campaign, Ideas Challenge

Education

• MBA – University of Phoenix
• BS Business Management – University of Phoenix
• Western CUNA Management School

Professional Activities

• CUNA OME Membership Committee
• OME Nominations Committee
• Junior Achievement of Arizona Ladies Day to Play Committee Member

Honors, Awards and Major Accomplishments

• Top 20 under 40 Award Winner, 2018, and 2025 Arizona Most Influential Women in Business Award Winner

Education

• MBA - Western Governors University
• BS - Business Management / Finance, Summa Cum Laude Colorado Technical University
• Western CUNA Management School, High Honors

Professional Activities

• CUNA Ops&ME Member Resources Committee - Member
• Spokane Chapter of Credit Unions - President
• Spokane International Credit Union Day Committee - Member
• NWCUA Strategic Market Share Task Force - Previous Member

Honors, Awards, and Major Accomplishments

• 2018 CUNA Ops&ME Professional of the Year
• 2018 Volunteers of America Community Partner Award (International Credit Union Day)
• 2018 Recipient of Spokane Mayoral Coin for Community Involvement
• WCMS Class Vice President & Golf Tournament Vice Chair, Event Chair Class of 2015

Education

• Shippensburg University of PA – BSBA – Business Information Systems
• Stanford University Graduate School of Business – Strategic Innovation Institute
• Harrisburg University – Chief Information Officer Certificate
• Cardwell 306 Group
• Certified IT Infrastructure Library (ITIL) Foundation

Professional Activities

• CUNA Technology Council Sponsorship Committee
• Temenos Client Advisory Council

Honors, Awards and Major Accomplishments
  - Community Involvement:

• SCPA Works – Board Member
• South Central NextGen Technology Partnership – Steering Committee

Education

• MBA, Information Assurance, University of Dallas
• BBA, Business Computer Information Systems, University of North Texas (UNT)

Professional Activities

• Symitar Security Advisory Committee Member

Honors, Awards, and Major Accomplishments

• Certified Information Systems Security Professional (CISSP)
• Information Systems Security Architecture Professional (ISSAP)